Paper 2 · Unit 3.11
Consumer protection (fair trading) act
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#1
Overview and Scope of the Act
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Real Estate Transactions Covered and Excluded
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Defining Unfair Practices in Transactions
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The 20 Specific Unfair Practices Listed
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Consumer Recourse and Dispute Resolution
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Time Limit and Claim Cap for Filing
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Court Remedies Available to Consumers
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Addressing Persistent Unfair Traders
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Cancellation Rights for Certain Contracts
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8qChapter Quiz
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